Return Eligibility

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must meet the following criteria:

• Unused and unwashed
• In original packaging
• With original tags attached

If your item looks just like it did when it arrived, you are ready to start! To initiate a return request, please contact us at 8938693@qq.com.

*Please note: All returns must be authorized before being sent back. Items returned without prior authorization will not be accepted.*

Non-Returnable Items

The following items are strictly non-eligible for return:

• Custom products (including special orders or personalized items)
• All sale and clearance items

If you have questions regarding a specific item, please reach out to us at 8938693@qq.com before submitting a request.

Return Timeframes

All return requests must be formally submitted within 30 days of receiving your item.

Refund Processing

Once your return has been received and carefully inspected, we will notify you of the approval status of your refund.

If approved, refunds will be automatically issued to your original payment method within 10 business days. Please keep in mind that financial institutions may require additional processing time.

If more than 15 business days have passed since your refund was approved and you still haven’t received the funds, please contact us immediately at 8938693@qq.com.

Thank you for shopping with ARM NEXT.